Privacy Policy

We have written our privacy policy to be understandable for humans (not just lawyers). By using the GTCTrack app (the “App”), or any branded variant, future products, services or features we develop and introduce, or our website (together the “Services”), you consent to the collection, processing and disclosure of data concerning you in accordance with this privacy policy.

Data collection and processing
The App collects data from your phone to provide you with an easy way to track how and where you move. When you install, run or use our services we collect:

  • Location. Our system starts to collect location data from sources such as GPS, Wi-Fi and cell towers once you install the App and consent to the App’s tracking your location. You may choose to stop our collection of location data through the Settings that we provide in the App, or by removing the App from your phone.
  • Information you provide. If you choose to use the messaging feature, your messages are provided to us and stored on our servers.
  • Information from your device. This includes information about your operating system, device identifier, language, battery performance, wi-fi or other network connections, or other data that you permit the App to access on your device including through permissions on your device (e.g. Google Play on Android or Apple Store on iOS or Microsoft Store).
  • Communications with us. If you communicate with us, we collect the information and content you provide to us, including personally identifying information such as your name, email or other contact information. You can provide anonymous feedback by using an email account that does not reveal your identity.

How we use information
We process and use the information we collect about you in a variety of ways. The primary purpose is to provide you with an easy way to track where you move. We upload your information from your device over a secured connection to our servers in order to analyze the data. Results are sent back to your phone over a secured connection so that you can view and interact with them, and they are stored on our servers.

Cookies and Similar Technologies
We may collect information about your use of our Services through the use of cookies or similar technologies. For example, we may use this information to provide or improve our Services, for measurement and analytics to better understand how our services function and are used, or for internal operations. Cookies are small pieces of data that are stored on your mobile phone, computer, or other device.

Third parties may also use cookies to collect information about your activities on our website. Your browser or device may offer you control over the use cookies or other technologies when you use the Services. For example, you may be able to set your browser or device to disable, clear, reset or block the use of cookies or similar technologies.

Sharing data with third parties
To provide and support the services we provide to you, information we collect and receive may be disclosed to third parties as (i) described in this policy, (ii) if you otherwise give your consent, or (iii) if the disclosure is legally required.

We may disclose information about you or your use of our Services to service providers or other partners that work on our behalf to support our business (e.g. information processing and storage, device to device messaging, and measuring the performance of our App).

We may access, use, preserve, and share your information, including your personally identifying information, with third parties when it is necessary to: detect, prevent and address fraud and other illegal activity; protect ourselves, you and others, including as part of investigations; or prevent death or imminent bodily harm. We may also share such information if we believe that you have abused your rights to use the Services or violated an applicable law, or in connection with any dispute between you and us with respect to the Services.

If we sell all or part of our business, make a sale or transfer of assets, are otherwise involved in a merger or business transfer, we may disclose and transfer your personally identifying information to one or more third parties as part of that transaction.

The security of our systems
We use commercially reasonable physical and technical safeguards to secure your data. We encrypt the communication channels using SSL. However, we cannot guarantee the security of your data, which may be compromised by unauthorized entry or use, hardware or software failure, and other factors.

Data retention and deletion

We may retain information regarding you and your use of the Services, including personally identifying information, for as long as needed to provide you with the Services and the uses described in this Privacy Policy. This often means that we will keep information for the duration of your account. If you choose, you may use the Delete / Data Settings in the App.

Children
Our Services are not directed towards and may not be used by persons under 15.

Changes to our privacy policy
We reserve the right to alter our privacy policy at any time. We will notify you of any alterations with reasonable notice through the service, such as by posting it on our website, by email, or otherwise. If you do not agree to the altered privacy policy, you may stop using our Services.

Last updated as of January 13th, 2017.

About Us

Global Telesat is a supplier of mobile voice and data communications services via satellite. Many of our products and services offer 100% global coverage thereby allowing users in remote locations to make phone calls, connect to the internet and track assets or personnel anywhere in the world. ...Read More >

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Contact Info

United Kingdom
Global Telesat Communications
19-25 Nuffield Road
Poole, Dorset, United Kingdom BH17 0RU

44 (0) 1202 801290
info@gtc.co.uk

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